modl.ai Privacy Policy

Data Processing

Visiting our website

When you visit our website, we collect the data necessary to display that website to you. This involves personal data, which is transmitted automatically by your browser to our server, including:

  • IP address
  • Date and time of your request/website (application) access
  • Time zone offset from Greenwich Mean Time (GMT)
  • Content of the request (information about which specific web page you visited)
  • HTTP status code
  • Transferred data volume
  • Website requesting access
  • Browser (information about your browser)
  • Operating system and interface (operating system of the computer you used to access the website or the application)
  • Language and version of the browser software

Processing of such personal data is carried out on the basis of Article 6 (1) (f) GDPR. The website cannot be accessed and offered to users without using such data; there is a legitimate interest in making it technically possible to access and use the website.

This website is hosted by a service provider wordpress  and hubspot, the  data collected on our website is therefore stored on the servers of that service provider. Servers are also located in other European and non-European countries. Resultantly, data is transferred abroad, including to countries outside the European Union or the European Economic Area. 

Contact form and contact by e-mail

A contact form is available on our website which you can use to submit questions to us concerning modl.ai, the website or other enquiries .In order to provide you the content requested, we need to store and process your personal data.

modl.ai is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. 

You can unsubscribe from these communications at any time.
You may also contact us by e-mail. When you contact us via the contact form or by e-mail, the data you provide (in particular your e-mail address, your name and surname and the text of your enquiry as well as any other information you may have provided in the contact form or by e-mail) will be stored by us in order to process your enquiry and answer your questions.

We will delete the data generated by your enquiry as soon as it is no longer necessary for processing that enquiry. To the extent that the data is subject to statutory retention requirements, it will be stored for the duration of the prescribed statutory retention period. 

Newsletters

If you subscribe to our newsletter and marketing communication, we store and process your e-mail address so that we can send you the newsletter to which you have subscribed. Data processing for the purpose of sending the newsletter is carried out on the basis of your consent. You may unsubscribe to the newsletter at any time with effect for the future and thus revoke your consent by clicking on the unsubscribe link sent in the mail. 

Cookies

This website uses cookies. Cookies are small text files that are sent to your browser by our web servers when you visit our website and stored on your computer for when you re-visit our website at a later time.

Cookies allow our website to access or store information from your browser about you, your settings or your device. They are mainly used to ensure the website’s expected functionality. As a rule, cookies do not contain any information that could identify you directly. They do, however, make it possible to offer you a more personalised web experience.

How do we use cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Necessary: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Targeting: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Functional: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used on our website:

Necessary Cookies :

COOKIETYPEDESCRIPTIONDURATION
_gaGoogle analyticsUsed to distinguish users.2 years
_gidGoogle analyticsUsed to distinguish users.24 hours
_ga_<container-id>Google analyticsUsed to persist session state.2 years
_gac_gb_<container-id>Google analyticsContains campaign-related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you are opt-out. Learn more.90 days
__hs_opt_outHubspotThis cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.13 months
__hs_do_not_trackHubspotThis cookie can be set to prevent the tracking code from sending any information to HubSpot.13 months
__hs_initial_opt_inHubspotThis cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.7 days
__hs_cookie_cat_prefHubspotThis cookie is used to record the categories a visitor consented to.13 months
hs_ab_testHubspotThis cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.End of the session.

Performance Cookies :

COOKIETYPEDESCRIPTIONDURATION
_gatGoogle analyticsUsed to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property- id>1 minute
AMP_TOKENGoogle analyticsContains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.30 seconds to 1 year
_gac_<property-id>Google analyticsContains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.90 days
__hstcHubspotThe main cookie for tracking visitors.13 months
hubspotutkHubspotThis cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.13 months
__hsscHubspotThis cookie keeps track of sessions.30 mins
__hssrcHubspotWhenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.End of the session.

Managing cookie preferences 

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Tracking and analysis tools

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. “(“Google”).

Google Analytics uses “cookies”, which are text files placed on the user’s computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by users is generally transmitted to a Google server in the USA and stored there. IP anonymisation has been activated on this website so that the IP address of Google users within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area is shortened beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We would therefore like to point out to you that data processing within the framework of Google Analytics may under certain circumstances also take place outside the scope of EU law.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating the use of the website by users, compiling reports on website activity and providing other services to the website operator relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google

Google Analytics is used by us only with your consent (opt in). You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plug-in available under the following link. The current link is: https://tools.google.com/dlpage/gaoptout?hl=en. As an alternative you may refuse the use of Google Analytics by setting the performance cookie to inactive in the cookie settings

Social media

Our website currently contains links to the following social media providers: Facebook, Twitter, LinkedIn, YouTube, Discord and Instagram via the relevant social media buttons. In order to avoid unwanted transfer of your usage data (e.g., address of the currently visited page) to these services, you will only be able to access them by clicking on the link. The aforementioned social networks may themselves collect usage and possibly user data. We have no control over the data collected and data processing activities, nor are we aware of how much data is collected, the purposes of processing or the storage periods. Nor do we have any information on the erasure of the data collected by the plugin provider.

Therefore, the information we provide is to the best of our knowledge at the present time:

Your browser may not establish a direct connection to the servers of the aforementioned services until you click on the links. This means that the information that you have visited our website is indirectly (referrer) forwarded to these services. If you are already logged in to the service with your personal user account during your visit to our website, you can usually click on the social media buttons to “share” the content or leave a comment, etc. If you do not wish any such data transfer, we advise against clicking on the social media buttons.

The purpose and scope of data collection by social media services, as well as the further processing and use of your data there and your rights and options for setting your privacy preferences can be found in the privacy policies for these services.

Links

Our website contains hyperlinks to websites/services of other providers. When you activate these hyperlinks, you will be redirected from our website directly to the website of the other provider. You can recognize this by the change of the URL. We cannot take any responsibility for the confidential handling of your data on these third-party websites, as we have no influence on whether these companies comply with data protection regulations. Please inform yourself directly on these websites about the handling of your personal data by these companies.

Your data protection rights

modl.ai recognises the following rights which you enjoy under the applicable data protection law with respect to your personal data.

Right of access: You may request information from modl.ai at any time as to whether modl.ai has stored your personal data and which personal data it has stored. modl.ai is required to provide this information to you free of charge. The right of access does not exist or is subject to limitations if and to the extent that confidential information, such as information that is subject to professional secrecy, is disclosed.

Right to rectification: If your personal data which is stored by modl.ai is inaccurate or incomplete, you have the right to demand at any time that modl.ai rectify this.

Right to erasure: You have the right to demand that modl.ai erase your personal data if and to the extent that the data is no longer needed for the purposes for which it was collected or if the data is processed on the basis of your consent and you have opted to revoke your consent. In such cases, modl.ai must cease processing your personal data and remove that data from its IT systems and databases.

You do not have a right to erasure if:

  • the data may not be deleted due to a statutory obligation or must be processed due to a statutory obligation;
  • the processing of data is necessary for the establishment, exercise or defence of legal claims.

Right to restriction of processing: You have the right to demand that modl.ai restrict the processing of your personal data.

Right to data portability: You have the right to receive from modl.ai the data provided by you in a structured, commonly used, machine-readable format as well as the right to have these data transmitted to a different controller. This right exists only if:

  • you have made this data available to us on the basis of consent or an agreement entered into with you;
  • The processing is carried out by automated means.

Right to object to processing: If your data is processed by modl.ai on the basis of Article 6 (1) (f) GDPR, you may object at any time to processing by modl.ai.

You may assert any and all of the rights of data subjects described above against modl.ai by addressing your specific requests via the following channels:

  • By e-mail: contact@modl.ai
  • By mail: modl.ai Nørrebrogade 184, 1, 2200 Copenhagen N, Denmark

Changes to our privacy policy

modl.ai reserves the right to periodically review and change this policy from time to time and we will notify users who have enabled the notification preference about changes to our Privacy Policy. Continued use of the Service will be deemed as acceptance of such changes.

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.